Frented Privacy Policy

1. Information We Collect

We may collect:

• personal information (name, email address, profile details)
• home information you choose to provide
• application and verification information
• usage, device, and log data

2. How We Use Information

We use your information to:

• review applications and manage membership
• enable connections between members
• maintain safety, trust, and platform integrity
• communicate important updates

We do not sell personal data.

3. Legal Basis for Processing

We process personal data based on:

• contractual necessity
• legitimate interests
• legal obligations
• consent, where required

4. Sharing Information

Information may be shared:

• with other members as part of platform functionality
• with trusted service providers
• where required by law or to protect Frented's rights

5. Data Security

We apply reasonable technical and organisational measures to protect personal data.

However, no system can be guaranteed to be completely secure.

6. Data Retention

Personal data is retained only for as long as necessary for operational, legal, or regulatory purposes.

7. Your Rights

You have the right to:

• access your data
• request correction or deletion
• object to or restrict processing
• lodge a complaint with a supervisory authority

8. International Transfers

Where personal data is transferred outside the UK or EEA, appropriate safeguards will be applied.

9. Changes to This Policy

We may update this policy from time to time.

Material changes will be communicated to members.

10. Cookies, Analytics & Session Recording

We only place non-essential cookies and load analytics after you accept them in the cookie banner. Until you accept, none of the tools below are loaded and no analytics data leaves your device. The tools we use are:

• Mixpanel (EU-hosted) — product analytics that records how members navigate and use Frented, including a sampled session recording with text and media masked.
• Sentry— error monitoring used to detect and fix faults. Basic error reporting runs on our legitimate interest in keeping the platform reliable; Sentry's optional Session Replay is only enabled once you accept analytics.

Your choice is stored locally in your browser. To change it later, clear this site's browsing data and the banner will reappear on your next visit, or contact us at the address below. Declining, or later withdrawing, stops non-essential analytics and session recording.

11. Contact

For privacy or data enquiries, contact: